Safety Policy


  • Heart Notes is not responsible for any damage resulting from the use of our products. By purchasing our products, you are fully aware of our disclaimer, safety guidelines, directions for use, and release Heart Notes of any liability. 

Product Safety 

  • Please follow directions for use for each product carefully. All bath and body products are for external use only. Avoid eye contact. Discontinue use immediately if irritation occurs. Store all products in a cool, dry place, and use within 12 months of purchase.

Candle Safety

  • Always burn candles on a heat safe surface, within sight, and away from flammable objects, children, and companion animals. Avoid drafts. For best results and to avoid tunneling, burn until wax melts evenly across, approximately 2 hours. Do not exceed 4 hours. Trim wood wick to 1/4" above wax before the first burn. Before each re-light, break off ashy/burnt pieces and proceed to light. Discontinue use when 1/2" of wax remains.